According to Treacy and Wiersema, their team cannot choose between operational excellence and customer intimacy, so they focus on both aspects, lol.
The team strives to offer innovative solutions and push boundaries by excelling in quality.
Head of the Team: Bryan Pellegrino, Ryan Zarick, and Caleb Banister.
I see their main goals as a positive characteristic, as it shows a commitment to staying ahead in a competitive market. Show Less
